tamnguyen.ai
Practical AI tools and Claude skills for the four departments where AI actually moves the needle: Sales, Marketing, Customer Support, and Operations. Plus the exact stack I use daily.
Lead generation, outreach personalization, discovery calls, proposals, and deal follow-up.
Claude skills
Paste a prospect's LinkedIn bio or recent posts. Claude writes 5 opening lines that reference something specific to them. Not generic flattery. Run on 20 prospects at once from a CSV paste.
Before any call: paste the prospect's website About page + LinkedIn overview. Claude returns their top 3 likely pain points, 5 BANT discovery questions, and a 30-second value pitch tailored to their industry.
Paste messy call notes and Claude returns structured JSON: contact name, company, deal stage, key objections, next steps, and estimated close date. Ready to paste into HubSpot or Salesforce.
Paste a call transcript and Claude writes a 2-page proposal outline: executive summary, their stated problems, proposed solution, pricing recommendation, ROI justification, and next steps.
List your 5 most common sales objections. Claude writes a response script for each: acknowledge the concern, reframe it, provide a proof point, and move to a next step. Max 5 sentences each.
For prospects who went silent after a demo. Claude writes Day 2, Day 5, Day 10, Day 21 emails. Each under 100 words, referencing the specific demo, with a low-friction CTA at the end.
GitHub repos
Research-first AI outreach engine. Builds a dossier on each prospect before writing the cold email, rather than filling in a name template.
Full-stack AI agent that generates cold outreach at scale, logs sends to Google Sheets, and sets up follow-ups using n8n as the backend.
Integrates with CRMs, automates lead research via LinkedIn and news, then generates personalized emails and reports for B2B outreach.
End-to-end AI sales agent (OpenAI + n8n) that handles lead gen, message creation, meeting booking, and proposal generation.
Converts inbound chat into leads, answers sales questions from your product knowledge base, logs CRM data, and fires follow-up emails.
AI-powered CRM toolkit: lead scoring, deal risk prediction, email generation, and proposal automation in one open-source package.
Content at scale, SEO, social media, ad copy, email newsletters, and competitor analysis.
Claude skills
Paste a blog post. Claude rewrites it into 3 Twitter threads, 2 LinkedIn posts, 1 Instagram caption, and 2 short-form video scripts. All adapted for platform format and tone.
Paste 8 ads from a competitor. Claude analyzes their value proposition, emotional hooks, target audience, and gaps. Then writes 3 ad variants that directly counter their positioning.
Give Claude 10 keywords. It groups them by intent, then for the top commercial-intent ones writes a full content brief: word count, H2 structure, LSI keywords, CTA, and internal link suggestions.
Paste 5 blog post summaries. Claude writes a 350-word newsletter with punchy subject line, one key insight per article, consistent voice, and a single CTA at the bottom.
Claude writes 5 Facebook ad variants for one offer: problem-aware, solution-aware, social proof lead, curiosity hook, and direct offer. All under 90 words with headline and body.
Give Claude your brand pillars and audience description. It generates a 4-week calendar with 5 posts/week across LinkedIn and Instagram. Post type, topic, and concept for each.
GitHub repos
Open-source collection of AI marketing skills covering content ops, SEO workflows, outbound automation, and growth experiments.
One-click AI batch generator for short marketing videos. Scripting, auto-editing, and cross-platform publishing at scale.
Multi-agent CrewAI system that generates content strategy, content calendars, social posts, blog drafts, and SEO content in one pipeline.
Pulls Google Autocomplete, People Also Ask, and Related Searches for any keyword. Find long-tail opportunities without paid tools.
Ready-to-import Make.com AI blueprints for content generation, email workflows, social posting, and lead management.
The automation backbone most marketing teams use to wire together content publishing, lead capture, email sequences, and social scheduling.
Ticket triage, response drafting, FAQ generation, CSAT analysis, and knowledge base automation.
Claude skills
Paste 20 support tickets. Claude returns category (billing, technical, account, general), priority (P1/P2/P3), and suggested routing queue for each. Formatted as a table ready to copy into your helpdesk.
Paste a ticket. Claude detects the customer's emotional register (frustrated, confused, polite) and drafts a response that mirrors their tone, resolves the issue, stays under 150 words, and ends with a confirmation step.
Paste 50 resolved ticket summaries. Claude identifies the 8 most common question themes and writes a 250-word FAQ article for each. With title, step-by-step resolution, and escalation note.
Paste 200 survey comments. Claude returns: top 5 praise themes, top 5 complaint themes, specific failures mentioned 3+ times, and a 100-word executive summary you can share with the product team.
Paste your current KB article titles + 30 recent escalated tickets. Claude identifies which escalated topics aren't covered, recommends 5 new articles, and provides an outline for each.
List your 10 most common ticket types. Claude writes a canned response template for each: acknowledgment, resolution path, placeholders for ticket-specific details, and a check-in question.
GitHub repos
Open-source AI platform that indexes your docs, tickets, Slack, and Notion. Then provides AI-powered answers to support agents. The best self-hosted alternative to Intercom Fin.
AI-agent-first support system with live chat, knowledge base retrieval, ticketing, and seamless human handoff. Fully deployable.
Production-grade multi-agent system (CrewAI + FastAPI) with specialized agents for initial support, technical escalation, and QA review.
n8n workflow for intelligent support automation: AI ticket classification, routing, response generation, and escalation. Import and adapt to any helpdesk.
RAG-based support copilot using ChromaDB for ticket classification and query resolution. Demonstrates the pattern most enterprise support teams use.
Identifies which product features customers mention most and whether sentiment per feature is positive or negative. Directly actionable for support prioritization.
SOPs, process mapping, meeting notes, contract processing, onboarding, and reporting.
Claude skills
Paste messy notes or a voice transcript of how a process works. Claude returns a formatted SOP: purpose, scope, roles, numbered procedure, decision points, and a revision history table.
Paste any meeting transcript. Claude extracts all action items with owner and due date, decisions made, open questions needing follow-up, and a 3-sentence summary. Formatted to paste directly into Slack.
Describe your process with time per step and handoff points. Claude identifies where work stalls, redundant steps, error-prone handoffs, and gives 3 specific recommendations to reduce cycle time.
Paste contract or invoice text. Claude returns JSON: vendor name, start/end date, payment terms, total value, renewal clause, key deliverables, and any penalty or SLA clauses. Ready for your database.
Give Claude the role, start date, tools list, and manager name. It generates a 30/60/90-day plan with weekly milestones, system access checklist, people to meet, and success criteria at each checkpoint.
Paste this week's metrics, incident log, and project status notes. Claude writes a 400-word ops summary: headline KPIs vs last week, what went well, issues, actions taken, and next week priorities.
GitHub repos
Open-source Notion alternative with AI built in. Self-hosted SOP hub, project wiki, and meeting notes system. Teams use it as their internal knowledge base.
Open-source Airtable alternative. Build internal databases for vendors, onboarding checklists, contract registers, and approval workflows without expensive SaaS.
Self-hostable BI tool for building dashboards and automated reports from any database without SQL knowledge. The most-deployed internal reporting tool for SMBs.
Open-source alternative to Jira/ClickUp/Asana for ops project management and process documentation. Full data ownership, self-hostable.
Turns raw meeting notes or transcripts into structured summaries, action items, risk flags, and a ready-to-send follow-up email.
The operations automation backbone. Automates invoice processing, onboarding sequences, reporting pipelines, approval workflows, and cross-system data sync.
What I use
The exact tools I use to run GoToAgents.ai, build client automations, and manage this coaching practice. No affiliates. Just what actually works.
AI & Models
Automation
Dev & Deployment
Email & Comms
Content & Design
The tools are all here. The missing piece is a sales system to turn what you build into revenue.